Privacy notice
How VectorSync uses personal information on this website.
Last updated
What we collect
- Quote requests: your name, email, optional company and phone number, the shipment details you enter (route, dates, dimensions, weights, goods description and value) and the estimate we showed you.
- Contact messages: your name, email, optional company, phone and reference, and your message.
- Tracking lookups: the reference and postal code you enter. We do not store them against you.
- Technical data: standard server logs (such as IP address and browser type) used to keep the site secure and to limit abuse.
Why we use it
- To prepare, send and follow up on your quote, and to answer your message.
- To send service messages about your request or shipment — these are part of the service, not marketing.
- To send marketing emails only if you ticked the separate, optional box. You can unsubscribe at any time.
- To protect the website and our customers from fraud and misuse.
How long we keep it
We keep quote requests and messages for as long as needed to respond and to meet our legal and accounting obligations, then delete or anonymise them.
Your choices and rights
You can ask for a copy of your information, ask us to correct or delete it, or withdraw marketing consent at any time by emailing support@vectorsync.example.
Security
Information is encrypted in transit and at rest, access is limited by role, and sensitive actions are logged.